FREQUENTLY
Asked Questions
Delivered
All of our standard products are ready to ship within three working days.
Custom switches can take three to five working days to leave our warehouse.
Any custom changes, such as the engraving of special icons or logos can take up to ten working days to be manufactured as they are all produced on a made-to-order basis.
We make every effort to ship as soon as possible and notify you as soon as your items are dispatched
Custom switch
You can add text up to a maximum of 20 characters and the text is in CAPITALS only.
Logo
Of course. Please contact our Customer Service team at info@ch4x4.com to discuss your requirements. Please note that terms and conditions apply:
1.- $45 setup fee per switch type, minimum quantity 10 units.
2.- The image must be supplied as an .EPS file or .JPEG or .PNG format no smaller than 400 pixels by 400 pixels. Preferably in white on black.
3.- You must be the owner of the image. CH4X4 will not reproduce trademarked logos owned by others without their permission.
4.- Lead time for delivery is 10 business days from when the image file is received and approved.
Relay with the switch
YES, 99% of our returns are related to users not using a relay, resulting in the switch melting or failing over time.
Switch
The switch should be wired to a switched 12v power sources, like your fuse box. Find a fuse that is only on when your vehicle is switched on. Some users tap into the cigarette lighter fuse.
keep blowing fuses
Are you using a relay? The switch is not designed to handle the load of light bar/fog lights/ditch lights or other items that draw much amperage.
switch work
The switch should be wired to a switched 12v power sources, like your fuse box. Find a fuse that is only on when your vehicle is switched on. Some users tap into the cigarette lighter fuse.